Privacy Policy

Effective Date: April 1, 2025

1. Introduction

Welcome to Philision Rentals (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you provide when accessing or using our website, www.rentals.philision.com (the “Website”), and our rental services.

This Privacy Policy explains how we collect, use, disclose, and protect information collected from customers, visitors, and users of our Website and services.

By accessing our Website or using our services, you acknowledge and agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information.

Personal Information

Information you voluntarily provide to us, including but not limited to name, email address, phone number, billing and payment information, company information if applicable, delivery or service location information, and any other information provided during rental inquiries, reservations, or communications.

Rental and Transaction Information

We may collect information related to your use of our services, including equipment rental requests, rental agreements, reservation details, payment records, service history, and communication records related to customer support.

Technical Information

When you visit our Website, we may automatically collect certain technical information, including IP address, browser type, device information, operating system, website usage data, cookies, and similar tracking technologies.

3. How We Use Your Information

Philision Rentals may use collected information for the following purposes: to process rental inquiries, reservations, and transactions; to provide equipment rental services and customer support; to communicate with you regarding rental confirmations, updates, invoices, and service related matters; to verify customer information and prevent fraud or unauthorized transactions; to maintain and improve our Website, services, and customer experience; to manage business operations and maintain accurate records; to comply with applicable laws, regulations, and legal requirements; and to send promotional information or business updates when permitted by law.

You may opt out of marketing communications at any time by contacting us.

4. Sharing of Information

Philision Rentals does not sell, rent, or trade your personal information to third parties.

We may share information only when necessary, including with trusted third party providers who assist us with payment processing, website hosting, website analytics, customer communications, and business administration services. These providers are authorized to use your information only as necessary to provide services to us.

We may also disclose information when required by law, court order, government request, or when necessary to protect our rights or property, enforce rental agreements or terms of service, prevent fraud, abuse, or illegal activity, or protect the safety of customers, employees, or others.

5. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to improve functionality, analyze website usage, and enhance user experience.

Cookies may help us understand how visitors use our Website, website performance, and user preferences.

You may modify your browser settings to disable cookies. However, disabling cookies may affect certain Website features.

6. Data Security

We take reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights and Choices

Depending on applicable laws and your location, you may have certain rights regarding your personal information, including the right to request access to personal information we maintain about you, request correction of inaccurate information, request deletion of personal information where applicable, opt out of marketing communications, and restrict certain uses of your information.

To submit a privacy related request, please contact us:

Email: pm@philision.com

We may require verification of your identity before processing certain requests.

8. Third Party Websites and Services

Our Website may contain links to third party websites, services, or applications.

Philision Rentals is not responsible for the privacy practices, content, or security of third party websites. We encourage you to review the privacy policies of any third party websites you visit.

9. Children’s Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without appropriate authorization, we will take reasonable steps to remove such information.

10. Changes to This Privacy Policy

Philision Rentals reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated effective date. Your continued use of our Website or services after changes are posted constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us:

Philision Rentals
Email: pm@philision.com
Phone: (408) 427 7792
Address:
203 N 27th St
San Jose, CA 95113

By accessing our Website or using our rental services, you acknowledge that you have read and understood this Privacy Policy.